In 2019 Sheriff Knight realized the size of the agency had grown so much and the activities of the agency had multiplied. In order to stay on top of information exchange with the media and the public, and with the advent of social media, a new position was developed for a Public Information Officer. Working with County Council the position was approved in October 2019. This new position also allows for the public to have someone they can interact with directly. It allows for firsthand exchange of information and ideas in an effort to alleviate some of their problems.